Frequently Asked Questions
What makes HairSmart different from other hair loss brands?
HairSmart is the world's first brand to combine Eastern Ayurvedic medicine with hair growth technology, Low Level Laser Therapy (LLLT) in one comprehensive, drug-free system. Most brands offer either a topical product or a supplement. HairSmart addresses the root cause of hair loss from multiple angles: nutrition, scalp stimulation, and hormonal (DHT) balance.
Is HairSmart suitable for both men and women?
Yes. All HairSmart products are designed for both men and women experiencing hair loss, including genetic hair loss (androgenic alopecia), hormonal thinning, and stress-related shedding. They also offer gender-specific collections under Men's Hair Loss and Women's Hair Loss.
Are HairSmart products safe and FDA-cleared?
Yes. HairSmart products are drug-free, plant-based, and side-effect-free. Their Grow 272 Laser Cap is FDA-cleared for hair growth. Their supplements use natural Ayurvedic ingredients with no synthetic chemicals or harsh pharmaceuticals.
How soon can I expect to see results?
Customers report a visible reduction in shedding as early as 3–4 weeks. Overall, visible hair growth can take up to 6 months. Best results are achieved when combining the laser therapy with their supplement and topical regimen.
Is HairSmart a quick-fix solution or a long-term treatment?
HairSmart is not a quick fix. Their brand philosophy is explicit: 'If you are looking for a quick band-aid solution with side effects, we are not for you.' We target the root cause of hair loss through functional health and Ayurveda. The results build sustainably over weeks and months.
Do HairSmart products have side effects?
No known side effects. Unlike pharmaceutical options like Finasteride or Minoxidil, HairSmart products are 100% natural, plant-based, and free from synthetic hormones or harsh chemicals. This makes them suitable for people who want effective treatment without risking systemic side effects.
Where is HairSmart based, and do they ship internationally?
HairSmart is headquartered in Cleveland, Ohio, USA. We offer free shipping on orders over $70 within the US. We do not ship internationally.
How is HairSmart different from any other hair loss treatment?
Most hair loss products treat symptoms. They mask thinning without addressing the root cause- why the follicles are shrinking. HairSmart's system works on the root cause: DHT buildup, poor scalp circulation, nutritional deficiencies, and dosha imbalances identified in Ayurvedic medicine. The combination of LLLT + internal + topical support is what sets it apart.
What payment methods do you accept?
HairSmart accepts all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club), PayPal, Apple Pay, Google Pay, Shop Pay, and ACH Direct Debit. Payments are processed securely at checkout.
What is your return and refund policy?
HairSmart offers a 6-month Satisfaction Guarantee for the Grow Laser Cap. Refunds are processed back to the original payment method. Detailed return terms are available on our Warranty & Refund Policy page.